Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Barrett

Smithfield

Summary

Hard-working and reliable office administrative professional with exceptional customer-relation and multi-tasking skills. Strong work ethic, professional demeanor with a high level of adaptability.

Overview

37
37
years of professional experience

Work History

Patient Access Tech II

Children's Hospital of the King's Daughters
Newport News
09.2010 - Current

Answer phones, schedule patient appointments for Occupational Therapy and Physical Therapy, verify insurance eligibility/benefits, obtain insurance authorizations, enter insurance authorizations into multiple computer programs, maintain patient waitlists, set up/edit schedules/templates for multiple therapists, mail correspondence to patients

Imaging Manager

Orthopaedic and Spine Center
Newport News
06.1995 - 06.2010

Scan/catalog all documents into patient charts, import surgical images from email/discs, transfer imaging documents, delete imaging errors, process medical records requests for patients and medical facilities, request outside records from other medical facilities for OSC doctors, answer phones, schedule appointments for patients, task messages into patient charts for doctor review, provide backup support for clinical manager in templating computerized doctor schedules, verify imaging staff time sheets, manage imaging staff vacation/sick leave balances

Retail Catalog/Customer Service Manager

Edwards Ham Company
Surry
09.1992 - 06.1995

Answer phones, take customer catalog orders, enter phone/mail orders into computer, process customer complaints, ship replacement merchandise or provide refunds for customers, perform smokehouse/warehouse tours for visitors, train seasonal catalog order entry clerks

Drawing Vault Clerk

Newport News Shipbuilding
Newport News
06.1991 - 08.1991

Check in/out submarine blueprints for workers

Drawing Vault Clerk

Newport News Shipbuilding
Newport News
06.1990 - 08.1990

Check in/out submarine blueprints for workers

Retail Catalog Order Entry Clerk

The Peanut Shoppe of Williamsburg
Williamsburg
09.1988 - 12.1988

Answer phones, take customer catalog orders, enter phone/mail catalog orders into computer, assist with product packaging and filling/shipping catalog orders as needed

Education

High School Diploma -

Smithfield High School
Smithfield, VA
06.1988

Skills

  • Customer service
  • Appointment scheduling
  • Appointment confirmation
  • Insurance verification
  • Data entry
  • Data Management
  • Attention to detail
  • Team collaboration
  • People skills
  • Flexible

Timeline

Patient Access Tech II

Children's Hospital of the King's Daughters
09.2010 - Current

Imaging Manager

Orthopaedic and Spine Center
06.1995 - 06.2010

Retail Catalog/Customer Service Manager

Edwards Ham Company
09.1992 - 06.1995

Drawing Vault Clerk

Newport News Shipbuilding
06.1991 - 08.1991

Drawing Vault Clerk

Newport News Shipbuilding
06.1990 - 08.1990

Retail Catalog Order Entry Clerk

The Peanut Shoppe of Williamsburg
09.1988 - 12.1988

High School Diploma -

Smithfield High School
Jennifer Barrett