Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kacie Ferguson

Henrico

Summary

Motivated and dependable professional with hands-on experience in animal care, food service, and logistics, including roles as an Animal Daycare Coach, Dietary Aide, UPS Package Handler, and Team Member at Moe’s Southwest Grill. A 2019 graduate of Charles City High School with a strong work ethic and proven ability to adapt in fast-paced environments. Skilled in animal behavior, effective communication, time management, and customer service. Known for being a reliable team player with a proactive problem-solving mindset and a commitment to maintaining safety, cleanliness, and service excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Animal Coach

DogServices
08.2024 - Current
  • Monitor dog behavior and interactions to ensure safe group play.
  • Recognize and de-escalate signs of stress, anxiety, or aggression.
  • Maintain cleanliness and hygiene of the play area and follow sanitation procedures.
  • Provide physical and mental stimulation through play, enrichment activities, and socialization.
  • Use positive reinforcement techniques to promote good behavior.
  • Build rapport with animals to create a calm and trusting environment.


Dietary Aide

LGC Hospitality
11.2021 - 01.2022
  • Assist in preparing, assembling, and serving meals and snacks in accordance with menus and dietary guidelines.
  • Ensure food is visually appealing and meets temperature and portion standards.
  • Deliver meals to residents or patients, offering assistance as needed.
  • Clean and sanitize kitchen equipment, food preparation areas, and dining spaces.
  • Wash dishes, utensils, and cooking equipment according to established procedures.
  • Follow all food safety and infection control standards (e.g., HACCP, local health codes).

UPS Package Handler

UPS
06.2019 - 10.2019
  • Sort packages by size, destination, and delivery route using scanners and labels.
  • Handle packages safely to prevent damage during transit and loading.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Moes southwest grill

Moe's Southwest Grill
10.2018 - 06.2019
  • Prepare and assemble menu items according to Moe’s standards and recipes.
  • Maintain quality, portion control, and food presentation.
  • Keep food prep and serving areas clean, stocked, and organized.
  • Follow food safety and sanitation guidelines at all times.
  • Assist with cleaning duties including wiping surfaces, washing dishes, and taking out trash.
  • Ensure a safe and clean dining area for guests.


Education

High school or equivalent -

Charles City Co. High School
06.2019

Skills

  • Animal behavior
  • Effective communication
  • Time management
  • Problem-solving
  • Customer service

Certification

  • None


Timeline

Animal Coach

DogServices
08.2024 - Current

Dietary Aide

LGC Hospitality
11.2021 - 01.2022

UPS Package Handler

UPS
06.2019 - 10.2019

Moes southwest grill

Moe's Southwest Grill
10.2018 - 06.2019

High school or equivalent -

Charles City Co. High School

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Kacie Ferguson