Karyna Markman
Virginia Beach
Summary
Dynamic professional with a proven track record at AOC Salon, excelling in content strategy and customer service. Adept at enhancing brand presence through engaging social media content while demonstrating excellent communication and problem-solving skills. Recognized for optimizing guest experiences and streamlining operations, ensuring high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
AOC Salon
06.2023 - Current
- Responsible for provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisting in managing front desk operations to ensure smooth daily workflow.
- Maintained organized reception area, enhancing overall visitor experience.
- Supported scheduling of appointments and meetings for staff and clients.
Content Creator
AOC Salon
11.2023 - Current
- Developed engaging content for social media platforms, enhancing brand presence and customer interaction.
- Collaborated with design team to create visually appealing promotional materials and campaigns.
- Conducted market research to identify trending topics, ensuring relevance in content creation.
- Edited and optimized blog posts for SEO, improving organic search visibility and traffic.
Bartender
Chix Oyster Bar
05.2025 - 09.2025
- Crafted and served diverse cocktails with precision and attention to detail.
- Managed high-volume customer flow while maintaining a welcoming atmosphere.
- Trained new bartenders on best practices for drink preparation and customer service.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
Spa Host
SeaHill Spa
10.2024 - 08.2025
- Greeted guests and ensured seamless check-in and check-out processes.
- Managed appointment schedules, optimizing service flow for guest satisfaction.
- Provided information on spa services, enhancing client experience through personalized recommendations.
- Coordinated with therapists and staff to maintain high service quality and efficiency.
Education
Professional Esthetician - Esthetician
Centura Collage
Chesapeake, VA09-2024
Skills
- Excellent communication
- Problem-solving skills
- Hospitality services
- Time management
- Content strategy
Timeline
Bartender
Chix Oyster Bar
05.2025 - 09.2025
Spa Host
SeaHill Spa
10.2024 - 08.2025
Content Creator
AOC Salon
11.2023 - Current
Front Desk Assistant
AOC Salon
06.2023 - Current
Professional Esthetician - Esthetician
Centura Collage