Kimberly Chavez
Richmond
Summary
Adaptable professional with a proactive approach and strong communication abilities. Demonstrated capacity for rapid learning and effective teamwork. Focused on supporting organizational goals through dedication and hard work.
Overview
8
8
years of professional experience
Work History
Waitress
Tazza Kitchen
Richmond
04.2024 - Current
- Provide exceptional customer service by greeting patrons, taking orders, and addressing any concerns or special requests promptly and courteously.
- Collaborate with kitchen staff and other team members to ensure smooth service flow, effective communication, and overall customer satisfaction.
- Resolve customer complaints and issues promptly and professionally, striving to turn negative experiences into positive ones.
Vet Assistant
Cascades Pet Hospital
Sterling
11.2023 - 01.2024
- Assisted veterinarians during examinations, surgeries, and treatments for a diverse range of animals, including dogs, cats, and small mammals. Also, helped conduct laboratory tests, including blood work and urinalysis.
- Greeted and educated pet owners on proper animal care, medication administration, and post-treatment instructions.
- Managed inventory of medical supplies, restocking as needed to support clinic operations.
- Fed, cared for, and maintained the health and well-being of animals in the store, including feeding, cleaning enclosures, and monitoring for any signs of illness or distress.
Waitress
Restaurant Associates
McLean
04.2023 - 08.2023
- Exhibit exceptional communication skills to efficiently interact with customers and peers; addressing any inquiries or concerns about the food, service, or menu promptly and professionally. For example, by actively listening to customers' feedback and providing appropriate solutions to ensure their satisfaction.
- Maintain a high level of service and teamwork via collaboration and helping my coworkers with their workload.
- Handle multiple tasks at once, managing customer requests, accurately taking orders, and efficiently delivering food, all while prioritizing customer service.
Patient Care Technician
VCU Health
Richmond
11.2021 - 12.2022
- Collaborated effectively with providers in delivering comprehensive patient care while focusing on the patient's well-being.
- Prioritized tasks based on urgency, displaying critical thinking skills in finding swift substitutes for missing supplies.
- Demonstrated exceptional attention to detail, ensuring patient safety and achieving positive outcomes while fostering a supportive and cooperative environment.
Attendant in Charge EMT-B
Sterling Volunteer Rescue Squad
Sterling
06.2017 - 08.2022
- Directed a team of 2-8 members in high-pressure situations, ensuring optimal patient outcomes and efficient allocation of government/hospital resources.
- Conducted thorough patient examinations and delivered precise, objective reports to hospital providers while prioritizing patient safety and confidentiality.
- Demonstrated strong leadership skills, fostering collaboration and maintaining high standards of care while maintaining situational awareness.
- Received incidents on the Computer Aided Dispatch Systems (CAD) and routinely sent updates about status. Also, received communications over the radio and gave updates on status.
Associate
Potbelly Sandwich Works
Dulles
05.2019 - 12.2021
- Adhered to health and safety guidelines and regulations, maintaining a clean and hygienic environment.
- Processed customer payments accurately and efficiently, handling cash and credit transactions with precision.
- Provide suggestions and recommendations to customers about our menu, taking into consideration their preferences and dietary requirements.
Assitant
Greater Richmond SCAN
Richmond
08.2019 - 02.2020
- Provided efficient administrative support as an office assistant, managing schedules, organizing files, and handling correspondence.
- Created a safe and engaging environment for children, ensuring their well-being and supervising activities.
- Demonstrated strong organizational skills and effective communication in both office and childcare settings.
Sports Medicine Assitant
VCU Sports Medicine
Richmond
08.2018 - 05.2019
- Collaborated with Athletic Trainers to provide assistance in the treatment and rehabilitation of injured athletes.
- Supported pre-practice and pre-game preparations, ensuring that equipment and facilities were organized and ready for use.
- Maintained cleanliness and organization in treatment areas, assisting with post-treatment cleanup and sterilization of equipment.
Education
Bachelor of Arts - Homeland Security and Emergency Preparedness
Virginia Commonwealth University
Richmond, VA12.2021
Bachelor of Science - Criminal Justice with a concentration in Forensic Crime Scene Investigation
Virginia Commonwealth University
Richmond, VA12.2021
Skills
- Fluent in Spanish
- Customer service
- Emergency Medical Technician - Basic Certification
- National Workplace Readiness Skills Certification
- Hazardous Materials Awareness NFPA
- FEMA 100
- FEMA 200
- FEMA 700
- FEMA 800
Skills Awards Certifications
- Fluent in Spanish and English.
- Tulip Award - award for healthcare workers.
- Emergency Medical Technician - Basic, 06/01/26
- National Workplace Readiness Skills Certification
- Hazardous Materials Awareness NFPA
- FEMA 100, 200, 700, 800
Timeline
Waitress
Tazza Kitchen
04.2024 - Current
Vet Assistant
Cascades Pet Hospital
11.2023 - 01.2024
Waitress
Restaurant Associates
04.2023 - 08.2023
Patient Care Technician
VCU Health
11.2021 - 12.2022
Assitant
Greater Richmond SCAN
08.2019 - 02.2020
Associate
Potbelly Sandwich Works
05.2019 - 12.2021
Sports Medicine Assitant
VCU Sports Medicine
08.2018 - 05.2019
Attendant in Charge EMT-B
Sterling Volunteer Rescue Squad
06.2017 - 08.2022
Bachelor of Arts - Homeland Security and Emergency Preparedness
Virginia Commonwealth University
Bachelor of Science - Criminal Justice with a concentration in Forensic Crime Scene Investigation
Virginia Commonwealth University
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