Kordell Tyshawn Burgess
Midlothian,VA
Summary
Detail-oriented and motivated independent catastrophe adjuster with a strong commitment to delivering exceptional customer service. Proficient in utilizing Xactimate software to accurately assess and document claims, ensuring a thorough and efficient evaluation process. Eager to leverage my keen attention to detail and strong communication skills to contribute effectively to an insurance company's roster of independent adjusters. Dedicated to fostering positive relationships with clients and insurance companies while navigating the complexities of catastrophe claims. Ready to embrace the challenges of the industry and support clients in their time of need.
Overview
8
8
years of professional experience
Work History
Associate Research Consultant
CoStar Group
04.2024 - 10.2024
- Updated portfolio of 100+ Commercial Real Estate brokers monthly to ensure the accuracy of their commercial property information
- Conducted 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Daily investigation of new space listings, recent sale and lease transactions, building ownership and construction in Oklahoma City, Tulsa, and Philadelphia markets
- Composed a monthly news article highlighting key developments, leases, and sales transactions within my assigned market
Management Trainee
Greentech Renewables
08.2022 - 04.2024
- Achieved skill and knowledge in initiating contact with 7 current and prospective national business accounts
- Worked collaboratively with management in analytics to develop budget plans, project sales, and develop strategic goals
- Navigated tight timelines and limited resources to interview and hire 5 top-tier candidates, increasing team capacity by 39%
- Gained insights into emerging trends and product knowledge in the renewable energy sector during RE+ Conferences in Boston, MA and Philadelphia, PA
Vice President of Operations
Allegiance Logistics LLC
05.2019 - 06.2022
- Spearheaded the development and execution of comprehensive logistics and operations strategies, resulting in a 25% increase in operational efficiency and a 15% reduction in overall costs
- Oversaw the successful implementation of advanced logistics technology solutions, including in-unit camera installation, improving real-time tracking and safety performance metrics by 20%
- Conducted quarterly internal audits to ensure full compliance with Amazon regulations and safety standards, maintaining an exceptional record of 96% during regular Amazon audits and inspections
- Demonstrated proficiency using Amazon Cortex, eMentor, WhipAround, Excel, and Amazon Chime
Facility Operations Supervisor
North Grounds Recreation Center
08.2016 - 05.2019
- Oversaw day-to-day operations of the gym, including facility maintenance, cleanliness, and equipment functionality, resulting in a consistently positive member experience
- Led a team of 4 staff members each shift, providing direction, motivation, and ongoing training to ensure a cohesive and high-performing operations team
Education
Master of Business Administration -
Virginia Commonwealth University
Richmond, VA12.2024
Bachelor of Arts - Anthropology
University of Virginia
Charlottesville, VA05.2019
Skills
- Client communication
- Trend identification
- Analytical mindset
- Documentation and reporting
- Data collection and organization
- Strong work ethic
- Attention to detail
- Critical thinking
Licenses
Adjuster - All Lines DHS Texas
Timeline
Associate Research Consultant
CoStar Group
04.2024 - 10.2024
Management Trainee
Greentech Renewables
08.2022 - 04.2024
Vice President of Operations
Allegiance Logistics LLC
05.2019 - 06.2022
Facility Operations Supervisor
North Grounds Recreation Center
08.2016 - 05.2019
Master of Business Administration -
Virginia Commonwealth University
Bachelor of Arts - Anthropology
University of Virginia
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