Kyla Smart
Chesterfield
Summary
I am a detail-oriented Medical Assistant with experience in patient examinations, intake and care. I am skilled in administering medications, injections, catheter management, vital signs, using the electronic medical record system, knowledge of medical terminology and ensuring adherence to safety protocols. I am compassionate, personable and dedicated to building trust with patients through effective care. I have developed strong communication and organizational skills in the clinical setting to ensure administrational support and I have the ability to adapt quickly to new protocols and procedures.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Virginia Urology
Richmond, VA
06.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Managed patient scheduling and maintained accurate appointment records.
- Conducted routine laboratory tests and prepared specimens for analysis.
- Educated patients on treatment plans, medications, and follow-up care.
- Documented patient histories and vital signs in electronic health records systems along with preforming vital signs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Ice Cream Scooper+ Closer
Bruster's Real Ice Cream
Chester, VA
02.2023 - 01.2025
- Served ice cream and toppings, ensuring customer satisfaction through friendly interactions.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Assisted in training new team members on scooping techniques and customer service standards.
- Processed cash and card transactions accurately, contributing to daily sales goals.
- Resolved customer complaints effectively, enhancing overall satisfaction and repeat business.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Conducted daily opening and closing procedures, ensuring readiness for business.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
Education
Associate of Science - Science
Richard Bland College
Prince George, VA05-2026
High School Diploma -
Matoaca High School
Chesterfield, VA05-2025
Medical Assistant -
Chesterfield Technical Center
Chesterfield, VA04-2025
Skills
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- CPR
- Specimens collection and processing
- Professionalism and ethics
- Sterilization techniques
- Complex Problem-solving
- Medical procedures
- Catheter Management
- injections
- Patient scheduling
- Customer service
Timeline
Medical Assistant
Virginia Urology
06.2025 - Current
Ice Cream Scooper+ Closer
Bruster's Real Ice Cream
02.2023 - 01.2025
Associate of Science - Science
Richard Bland College
High School Diploma -
Matoaca High School
Medical Assistant -
Chesterfield Technical Center