Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
18
18
years of professional experience
Work History
Surgery Scheduler
OrthoVirginia
Wytheville
11.2022 - Current
Scheduled surgical appointments for patients and coordinated with medical staff.
Managed patient records and ensured accurate information entry in electronic systems.
Communicated with patients to confirm appointments and provide pre-surgery instructions.
Assisted physicians in preparing necessary documentation for surgical procedures.
Monitored and adjusted appointment schedules based on surgeon availability and patient needs.
Provided support to patients by addressing inquiries regarding surgery processes and timelines.
Coordinated follow-up appointments to ensure continuity of care post-surgery.
Performed data entry into various computer systems related to surgery scheduling.
Ensured that all required documents were obtained prior to scheduled procedures.
Patient Access Coordinator
Wythe County Community Hospital
Wytheville
07.2007 - 11.2022
Assisted patients with completing necessary paperwork and forms promptly.
Educated patients on financial responsibilities and payment options clearly.
Maintained patient records in electronic systems with attention to detail.
Verified demographics and insurance information to register patients in computer system.
Coordinated scheduling for multiple departments to ensure efficient workflow.
Assisted in training new staff on scheduling systems and best practices.
Managed staff schedules to ensure adequate coverage and workflow continuity.
Trained employees on additional job positions to maintain coverage of roles.