Madhav Mangalagiri
Blacksburg
Summary
Motivated and technically skilled Computer Science student with hands-on campus employment experience, seeking a Student Member role at the BAMS IT Computing Support Center. Proven success at UNC Charlotte in logistics coordination and academic support. Strong background in device setup, customer service, and troubleshooting, complemented by leadership, communication, and a detail-oriented work ethic. Committed to supporting IT operations with efficiency, reliability, and a proactive mindset.
Overview
1
1
year of professional experience
Work History
NRFC Supervisor
University of North Carolina at Charlotte
Charlotte
01.2023 - 05.2024
- Promoted to Supervisor within four months for demonstrating reliability and initiative.
- Organized logistics and managed operations for large-scale university events, including USPC Football.
- Coordinated front-line activities to ensure smooth operational support and customer satisfaction.
Preceptor-Math Department
University of North Carolina at Charlotte
Charlotte
01.2023 - 05.2023
- Facilitated calculus problem-solving sessions to enhance student understanding and academic performance.
- Managed attendance records and tracked grades to ensure accurate evaluations.
- Maintained close communication with faculty to align on student progress.
- Conducted regular office hours to provide personalized academic support.
Education
Bachelor of Science - Computer Science- AI, Gaming And Robotics
University of North Carolina At Charlotte
Charlotte, NC05-2024
Bachelor of Science - Computer Science
Virginia Tech
Blacksburg, VASkills
Programming languages: Python, Java, C
Technical support and troubleshooting
- Device configuration and hardware handling
- Asset tracking and ticketing systems
- Operating systems: Windows, iOS/iPadOS
- Communication and leadership skills
- Team collaboration and problem-solving
- Customer service and time management
- Attention to detail
Affiliations
President, UNCC Pool & Billiards Club Aug 2023 – Dec 2024
- Organized tournaments, practice sessions, and meetups.
Treasurer, UNCC Badminton Club Aug 2023 – Dec 2024
- Managed funds, memberships, and event planning.
- Handled equipment purchases and tournament payments.
Projects
FastFoodKitchen (Java)
Mar 2023 – May 2023
- Enhanced order tracking and exception handling.
- Improved testing and input/output handling.
Bookstore Management System (Java)
Jan 2023 – Feb 2023
- Built a system to manage inventory and member records using ArrayLists.
Candle Shop (Java)
Oct 2022 – Nov 2022
Created an input-driven application with conditional logic and loops.
Timeline
NRFC Supervisor
University of North Carolina at Charlotte
01.2023 - 05.2024
Preceptor-Math Department
University of North Carolina at Charlotte
01.2023 - 05.2023
Bachelor of Science - Computer Science- AI, Gaming And Robotics
University of North Carolina At Charlotte
Bachelor of Science - Computer Science
Virginia Tech
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