Marlene Campbell
Richmond
Summary
Reliable and compassionate service professional with experience in caregiving, customer support, and administrative roles. Strong communicator with excellent relationship-building and problem-solving ability.
Overview
9
9
years of professional experience
Work History
Office Services Specialist
Williams Mullen
12.2025 - Current
- Manage office supply inventory, ensuring availability and cost-effectiveness.
- Assistance in coordinating office events and meetings, enhancing team collaboration.
- Streamlining document management processes, improving retrieval efficiency.
- Supporting administrative tasks by maintaining organized filing systems and records.
- Implementing best practices for mail distribution, optimizing workflow efficiency.
- Distribute incoming mail from shipments, couriers and postal delivery to several departments within organization.
- Use scanner and software to scan important documents into computer system.
- Answering telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
Caregiver
In Home Health Care Services Inc.
07.2024 - 09.2025
- Assisted clients with mobility, grooming, and daily living needs.
- Provided medication reminders and ensured a safe home setting.
- Handled cleaning, laundry, and grocery tasks.
- Offered companionship and emotional support.
- Transported clients to appointments and outings.
Receptionist
Ashley Home Store
06.2022 - 06.2024
- Managed front desk operations with consistent customer support.
- Processed financing applications and supported sales closings.
- Oversaw cash handling and safe-room procedures.
- Trained new staff and ensured adherence to standards.
- Resolved client concerns with professionalism.
Cashier & Self-Checkout Host
Walmart Supercenter
02.2018 - 12.2018
- Operated registers and assisted customers daily.
- Monitored self-checkout stations and provided support.
- Worked in electronics and customer service departments.
- Completed Customer Service Manager (CSM) exam.
- Supported stocking and merchandising needs.
Cashier
PetSmart
04.2017 - 02.2018
- Processed purchases and assisted customers with product selections.
- Maintained inventory and restocked merchandise.
- Provided basic pet care including feeding and cleaning.
Education
High School Diploma -
Hermitage High School
Richmond, VA01-2017
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Attention to detail
- Records maintenance
- Proficient in scanning, copying, & faxing
- Clear communication
- Data entry
Timeline
Office Services Specialist
Williams Mullen
12.2025 - Current
Caregiver
In Home Health Care Services Inc.
07.2024 - 09.2025
Receptionist
Ashley Home Store
06.2022 - 06.2024
Cashier & Self-Checkout Host
Walmart Supercenter
02.2018 - 12.2018
Cashier
PetSmart
04.2017 - 02.2018
High School Diploma -
Hermitage High School