Vision-driven change agent with a career-long record of human resources, payroll operations, and administrative support success for leading organizations. Proven talent for aligning business strategy and objectives with established HR and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. A growth-focused thought leader with expertise spanning employee engagement, human resources, team leadership, benefits coordination, professional development, tax preparation, customer service, social networking, patient care, marketing initiatives, operations optimization, cross-functional team collaboration, technology solutions, and project management. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Human Resources Specialist
Capital One
03.2024 - Current
Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Observed strict procedures to maintain data and plan participant confidentiality.
Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Managed 25 requests for leave daily ensuring compliance to corporate and federal laws.
Acted as a liaison between the team and upper management, providing updates on project progress and addressing any concerns or roadblocks encountered.
Benefits Coordinator
GPM Investments, LLC.
03.2022 - 09.2023
Benefits implementation specialist for Mid-West and Great Lakes regions
Interaction with 3rd party vendors for all healthcare benefits, Investment agencies, and life insurance companies
Manage benefits package for more than 2.5 to 5.5K employees
Annual open enrollment management of tasks
Manager of all aspects of employee life assistance funds.
Served as the primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Coordinated open enrollment events to educate employees on benefit options and encourage informed decision making.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Coordinated and managed all aspects of annual benefit plan renewals, ensuring a seamless transition for employees while minimizing disruption to ongoing operations.
Global Recruiter Microsoft Corporation Via Randstad
Creation, extension, and negotiation of offers to the Engineering, Go to Market, Data Center, and L67+ platforms.
Guided candidates about compensation, immigration issues, and relocation information for new roles
Globally guided candidates from one classification to another, and immigration issues
Assisted candidates using Microsoft Teams, Zoom, and other mediums.
Collaborated with human resources to ensure compliance with employment laws and regulations during recruitment.
Handled complex offer negotiations for senior-level positions, balancing candidate expectations with company requirements to achieve mutually beneficial agreements.
Payroll and Benefits Cooridinator
Commonwealth Primary Care
07.2018 - 04.2021
Explained benefits to plan participants in easy to understand terms to educate each on available options.
Served as the primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.
Coordinated open enrollment events to educate employees on benefit options and encourage informed decision-making.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Coordinated and managed all aspects of annual benefit plan renewals, ensuring seamless employee transition while minimizing disruption to ongoing operations.
Streamlined benefits enrollment process for improved accuracy and reduced administrative workload.
Education
Bachelor of Science - Criminal Justice
Ferrum College
Ferrum, VA
05.2000
Skills
Verbal and written communication
Relationship Building
Written and oral communication
New employee enrollment
Payroll coordination
Benefits Explanation
Benefits Administration
FMLA comprehension
New employee orientations
Human Resources Management
Documentation And Reporting
Highly skilled in various HRIS
Certification
Professional Human Resources, Human Resources Certification Institute - 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Human Resources Specialist
Capital One
03.2024 - Current
Benefits Coordinator
GPM Investments, LLC.
03.2022 - 09.2023
Global Recruiter Microsoft Corporation Via Randstad