Shakeema Bell-Wilson
Chesapeake
Summary
At Wardell Orthopaedics, I excelled in maintaining HIPAA compliance and fostering patient trust, significantly enhancing clinic efficiency and patient satisfaction. Skilled in both EMR systems and compassionate communication, I contributed to positive health outcomes through meticulous clinical documentation and effective patient education.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wardell Orthopaedics
08.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Education
Associate Of Applied Science - Nursing
Paul D Camp
Franklin, VA05.2012
Personal Care Aid - Nursing
Portsmouth Patient Care
Portsmouth, VA01.2010
Medical Assistant - Medical Assistant
Drake Business School
Elizabeth, NJ04.1999
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Data entry
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Sterilization techniques
- First aid
- Equipment sterilization
- Trustworthy companion
- Simple dressings
- Hospice care
- Patient bathing
- Orthopedic splints
- Patient feeding
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Medical Assistant
Wardell Orthopaedics
08.2012 - Current
Associate Of Applied Science - Nursing
Paul D Camp
Personal Care Aid - Nursing
Portsmouth Patient Care
Medical Assistant - Medical Assistant
Drake Business School
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