Shelly Merigold Kolofsky
Front Royal
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
INOVA
Ashburn, VA
03.2025 - Current
- Assisted healthcare providers with 20 plus patient examinations and procedures, ensuring comfort and safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses..
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Independent Contractor
Northwest Designs Ink
Bellevue, WA
02.2013 - 01.2025
- Maintains stocked shelves and displays that draw customers' attention to specific products
- Greets customers and inquires as to their needs and desires to learn what they're looking for to make the most informed purchase decisions
- Takes charge of the annual preparation of the store and its stock for World and National Championship events for 7 years.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed customized graphic designs for diverse clients, enhancing brand visibility and engagement.
- Managed project timelines and deliverables, ensuring timely completion of client requests.
Teller Manager II
Citizens Bank, RBS
Cranston, RI
01.2006 - 01.2014
- Managed tellers at a Tier II branch with a diverse clientele
- Under the direction of the Branch Manager, administered oral and written disciplinary measures and created and presented performance applications
- Supervised the daily activities of tellers, responded to escalated client inquiries, and delegated duties to satisfy operational requirements
- In a busy Tier II branch, drove daily operations through cash drawer balance, counterfeit money identification, and vault cash management
- Cash was managed, and cash use forecasts were conducted to maximize availability while avoiding risk
- Supervised the teller staff by implementing operational, security, and compliance policies and procedures
- Reviewed and authorized transactions exceeding teller staff restrictions and authority levels
- Branch activities were monitored for compliance with BSA and AML, with concerns reported to the Branch Manager and monitoring Teller difference registers
- Worked with employees to coach, counsel, train, and develop them to boost production and efficiency
- Met teller referral sales objectives and actively engaged in sales campaigns
- Filed government-required reports on significant cash transactions and the selling of monetary instruments
- Interviewed and hired teller candidates to promote adequate staff coverage during operating hours.
- Implemented process improvements to enhance transaction efficiency and reduce errors.
Education
Certificate - Certified Phlebotomy Technician
Laurel Ridge Community College
Luray, VA04-2025
Licensed Massage Therapist -
Career Education Institute
Lincoln, RI01.2005
High School Diploma -
North Attleboro High School
North Attleborough, MA05.1998
Skills
- HIPAA compliance
- Direct patient care
- Compassionate
- CPR
- Phlebotomy techniques
- Professional bedside manner
- Clinical documentation
- Immunization administration
Certification
- Phlebotomy Technician- April 2025
Timeline
Medical Assistant
INOVA
03.2025 - Current
Independent Contractor
Northwest Designs Ink
02.2013 - 01.2025
Teller Manager II
Citizens Bank, RBS
01.2006 - 01.2014
High School Diploma -
North Attleboro High School
Certificate - Certified Phlebotomy Technician
Laurel Ridge Community College
Licensed Massage Therapist -
Career Education Institute