Shewana Grant
Richmond
Summary
Skilled healthcare worker with over 10 years of experience in direct patient care, clinical procedures, EMR documentation, and healthcare support. Known for reliability, attention to detail, and compassionate patient interactions. Quick to adapt, eager to learn, and committed to supporting safe, high-quality patient care.
Overview
11
11
years of professional experience
Work History
Opthalmic Technician
Virginia Eye Institute
Midlothian
09.2022 - 12.2025
- Performed visual acuity tests, IOP, prism testing, and administered eye drops.
- Prepared patients for in-office procedures and assisted the ophthalmologist during exams and minor procedures.
- Documented patient information accurately in EMR systems.
- Managed scheduling, phone calls, and clinic inventory, ensuring exam rooms were fully stocked.
- Supported pediatric, adult, and geriatric patients while maintaining efficient clinic flow.
- Maintained sterilization of instruments and cleanliness of clinical areas.
Pacemaker Technician
Virginia Cardiovascular Specialists
Richmond
12.2019 - 09.2022
- Monitored device functions, analyzed reports, and communicated results with the cardiology team.
- Documented monthly findings and alerts accurately in the EMR.
- Assisted patients with troubleshooting at-home monitoring, and initiated device transmissions.
- Provided phone support and patient education regarding device management.
Medical Assistant
Dominion Cardiology
Richmond
07.2014 - 12.2019
- Conducted patient intake, vitals, and room preparation for visits; completed EKGs, and assisted the provider with scribing.
- Handled scheduling, phone calls, prescription refill requests, and coordinated with pharmacies.
- Verified insurance coverage and completed pre-authorizations for in-office testing.
- Maintained EMR and paper chart documentation, providing compassionate patient support throughout visits.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Associate's degree - Medical Assisting
Virginia College-Richmond
Richmond, VA09.2014
Skills
- Patient care
- EMR documentation
- Vital sign assessment
- Time management
- Attention to detail
- Patient observation
- Compassionate care
- Sterilization techniques
- Team collaboration
- Problem solving
- Medical terminology
- Patient education
Timeline
Opthalmic Technician
Virginia Eye Institute
09.2022 - 12.2025
Pacemaker Technician
Virginia Cardiovascular Specialists
12.2019 - 09.2022
Medical Assistant
Dominion Cardiology
07.2014 - 12.2019
Associate's degree - Medical Assisting
Virginia College-Richmond