Staci Taheri
Palmyra
Summary
Detail-oriented supervisor with 18 years of experience improving service quality and maintaining health standards. Proven ability to foster teamwork and resolve customer inquiries efficiently. Strong administrative skills support effective customer relations and adaptability in fast-paced environments, ensuring timely and accurate task completion.
Overview
19
19
years of professional experience
Work History
Administrative Assistant/FOH Supervisor
Observatory Hill Dining Hall
Charlottesville
08.2007 - Current
- Supervised dining hall operations during peak meal periods.
- Managed daily operations and scheduling for dining hall staff and services.
- Resolved customer inquiries and service-related issues to enhance guest satisfaction.
- Assisted in training new employees on dining hall procedures and policies.
- Trained and mentored new front of house staff members.
- Ensured cleanliness and organization of dining areas and kitchens to create a welcoming environment.
- Implemented sanitation protocols to maintain health and safety standards.
- Fostered open communication and teamwork to strengthen relationships among employees.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
High School Diploma -
Albemarle High School
Charlottesville, VA06-2007
Some College (No Degree) - General Studies
Piedmont Virginia Community College
Charlottesville, VASkills
- Staff scheduling
- Employee training
- Customer service
- Staff oversight
- Employee development
- Multitasking capacity
- Attention to detail
- Conflict resolution
- Team collaboration
Timeline
Administrative Assistant/FOH Supervisor
Observatory Hill Dining Hall
08.2007 - Current
High School Diploma -
Albemarle High School
Some College (No Degree) - General Studies
Piedmont Virginia Community College