Award-winning Behavioral Health Professional experienced in delivering comprehensive behavioral health services and clinical case management across diverse settings. Achieved high-quality clinical documentation and effective program implementation through evidence-informed interventions and strong coordination of multidisciplinary care. Focused on enhancing client outcomes through crisis intervention, psychoeducational development, and skill-building activities that promote emotional regulation and independent living.
Overview
3
3
years of professional experience
Work History
QMHP-E
LifePath Solutions LLC
01.2026 - Current
Develop comprehensive Individualized Service Plans (ISPs) that align with clinical assessments, measurable treatment goals, Medicaid requirements, and person-centered planning.
Delivered intensive in-home services to youth and families, fostering improved family dynamics and support systems.
Clinical Documentation & Treatment Planning
Developed individualized behavioral interventions, enhancing youth engagement and treatment adherence.
Prepared continued stay reviews that ensured medical necessity and facilitated ongoing authorization of behavioral health services, promoting continuity of care.
Prepare Discharge Plans and Discharge Criteria that promote continuity of care, community reintegration, and long-term success.
Maintain timely, accurate, Medicaid-compliant documentation while consistently meeting agency standards for quality assurance and clinical integrity.
QMHP-T
True Heart Counseling LLC
01.2024 - Current
Provide MHSS, IIH, Adult PSR, and TDT services.
Lead Adult PSR groups.
Prepare treatment plans, BIRP notes, and quarterly reviews.
Developed comprehensive Individualized Service Plans (ISPs) aligned with clinical assessments, measurable treatment goals, Medicaid requirements, and person-centered planning to enhance client support.
Develop psychoeducational lessons and workbooks.
Transportation & Community-Based Care Coordination
True Heart Counseling LLC
Safely transported children and adolescents to school, medical appointments, behavioral health appointments, community activities, recreational outings, and other approved services while maintaining confidentiality and agency safety standards.
Coordinated transportation schedules with parents, guardians, schools, and treatment providers, ensuring continuity of care and consistent service delivery for clients.
Used transportation time as an opportunity to reinforce treatment goals, build therapeutic rapport, practice communication skills, and encourage positive decision-making.
Supervised youth during community outings while promoting appropriate social behavior, conflict resolution, emotional regulation, and independent living skills.
Ensured client safety through continuous supervision, behavioral observation, crisis prevention, and adherence to agency transportation policies.
Maintained accurate transportation documentation, mileage records, attendance records, and service documentation in accordance with Medicaid and agency requirements.
Community-Based Skill Development
Planned and facilitated therapeutic community outings to strengthen social skills, emotional regulation, communication, problem-solving, and promote healthy leisure activities.
Utilized real-world environments to teach coping strategies, budgeting, decision-making, personal responsibility, and community engagement.
Modeled appropriate interpersonal interactions while providing immediate coaching and behavioral feedback in natural settings.
Collaborated with caregivers to reinforce newly learned skills across home, school, and community environments.
Family Collaboration
Maintained regular communication with parents and caregivers regarding treatment progress, behavioral concerns, scheduling, transportation, and service coordination.
Collaborated with families to reinforce treatment goals, encourage consistency, and improve long-term outcomes across multiple environments.
Participated in parent coaching and problem-solving discussions to strengthen communication and support behavioral progress outside of scheduled sessions.
CSA Level II / Medication Technician
Hampton–Newport News CSB
03.2023 - Current
QuickMAR Electronic Medication Administration Record
Manual Medication Administration Record (MAR) Documentation
Electronic Health Record (EHR) & Documentation Systems Residential Operations & Independent Living Support Financial & Community Living Skills Client Transportation & Community Coordination
Ensure accurate documentation through AVATAR EHR for patient information.
Utilized BELLS clinical documentation system for accurate record-keeping.
Coordinate behavioral health services.
Collaborate with multidisciplinary teams.
Recognized with an Exceptional annual evaluation.
Electronic Clinical Documentation
Medicaid Documentation Standards
Clinical Record Management
Planned and prepared nutritionally balanced meals for residential clients while maintaining food safety standards and portion control.
Utilized food handler certification and nutritional planning principles to support client wellness and healthy lifestyle goals.
Managed grocery planning, budgeting, inventory, and meal preparation for multiple individuals within a residential setting.
Incorporated independent living instruction by modeling meal preparation, kitchen safety, sanitation, and healthy eating habits.
Facilitated client access to banking services, promoting financial independence and enhancing community integration.
Transported clients to financial institutions, retail establishments, medical appointments, and community resources in accordance with individualized treatment goals.
Supported budgeting, purchasing decisions, receipt reconciliation, and accountability for client funds.
Maintained accurate financial documentation and submitted receipts according to agency policies and auditing standards.
Safely transported clients to appointments, treatment services, banking institutions, recreational activities, and community resources.
Coordinated transportation schedules while maintaining documentation, safety procedures, and confidentiality requirements.
Leveraged transportation activities to develop skills, provide coaching, and reinforce positive behaviors.
Leveraged transportation activities to develop skills, provide coaching, and reinforce positive behaviors.
Education
Bachelor of Science - Physical Education, Athletic Coaching
Kent State University
Kent, OH
Skills
Treatment planning
Clinical documentation
Crisis prevention
Behavioral intervention
Progress reporting
Psychoeducational training
Independent living support
Community engagement
Multidisciplinary collaboration
Family communication
Problem-solving
Conflict resolution
Skill development
Time management
Organizational skills
Excellent communication
Written communication
Task prioritization
Leadership
Team building
Cultural awareness
Psychoeducational training
Program Development
Developed structured intervention lessons
Psychoeducational curricula
Behavioral workbooks
Parent collaboration tools
Leadership activities
Emotional regulation lessons
Skill-building resources
Target Roles
Behavioral Health Supervisor
Program Coordinator
Clinical Leadership
Professional Highlights
Employee of the Quarter, True Heart Counseling LLC, 04/01/26
Adult Mental Health Case Manager II QMHP-A at Western Tidewater Community Services BoardAdult Mental Health Case Manager II QMHP-A at Western Tidewater Community Services Board