Tasha Hatch
North Chesterfield
Summary
Detail-oriented professional with 7+ years of experience verifying documentation, assessing risk, and managing confidential case records in regulated environments. Skilled at interviewing applicants, reviewing documentation, and applying policy. Seeking to leverage investigative and client-service expertise as a Program Eligibility Specialist.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Family Services Child Protective Services Aide
Chesterfield County DSS
11.2021 - Current
- .Review and verify documentation to ensure compliance with agency regulations.
- Maintain secure records in case management systems and generate detailed reports to support decisions.
- Apply federal and state policy to determine and recommend corrective actions where needed.
- Provide clear communication and guidance to clients regarding program processes and eligibility status.
Correctional Officer
Virginia Department of Corrections – Chesterfield Women’s CCAP
01.2018 - 11.2021
- Conducted internal interviews and investigations into policy violations to determine outcomes.
- Collected and verified confidential information to support compliance decisions.
- Prepared evidence-based reports used in legal and disciplinary determinations.
- Maintained strict adherence to regulatory requirements and security protocols.
Security & Safety Officer
Top Guard Security (Dominion Energy)
10.2015 - 04.2018
- Investigated incidents, reviewed evidence, and reported findings to compliance teams.
- Safeguarded confidential data and maintained detailed records for audit and risk management purposes.
- Provided customer-facing support while upholding policies and ensuring procedural accuracy.
Education
MBA - Human Services
Old Dominion University
Norfolk, VA08.2025
Associate of Applied Science - Administration of Justice
J. Sargeant Reynolds Community College
Richmond, VA12.2017
Skills
- Documentation Verification
- Client Interviews & Counseling
- Confidential Case Management & Record Keeping
- Policy Application & Risk Assessment
- Microsoft Office, Secure CMS, Incident Tracking Systems
- Time management
- Attention to detail
Certification
- Adult First Aid/CPR/AED
- Criminal Justice Career Studies Certificate
Timeline
Family Services Child Protective Services Aide
Chesterfield County DSS
11.2021 - Current
Correctional Officer
Virginia Department of Corrections – Chesterfield Women’s CCAP
01.2018 - 11.2021
Security & Safety Officer
Top Guard Security (Dominion Energy)
10.2015 - 04.2018
MBA - Human Services
Old Dominion University
Associate of Applied Science - Administration of Justice
J. Sargeant Reynolds Community College
Internships
Career and Education Awareness Intern / A Peace of Mind Counseling Support Services Inc
May 2025 – Aug 2025
- Screened applicants for workforce programs, verified documentation, and maintained compliance with policies.
- Supported case management by documenting eligibility and assisting with client counseling.
HR & Documentation Auditor Intern / Jewish Family Services
Aug 2023 – Dec 2023
- Conducted audits to ensure documentation accuracy and compliance with agency regulations.
- Collaborated with HR/legal teams to address deficiencies and improve record-keeping.
Community Corrections Investigations Intern / Henrico County Community Corrections
Jan 2017 – May 2017
- Verified documentation and maintained sensitive records to support investigations.
- Assisted with preparation of reports and communicated findings to supervisory teams.
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