Teri Lentz
Mineral,Virginia
Summary
Dynamic professional with a proven track record at the Arthritis Clinic of No. VA., Excelling in customer service and meticulous attention to detail. Skilled in maintaining confidentiality and managing financial records, I effectively resolved patient inquiries, ensuring a seamless experience while upholding high standards of professionalism and integrity.
Overview
14
14
years of professional experience
Work History
Contractor
Virginia Virtual Academy
09.2020 - Current
- Performed administrative work assisting teachers and other admins to procure records for incoming students.
- Assisted high school principal with admin work, entering files into students records, spreadsheets, phone calls, etc.
- Part time proctoring for SOL's March 2024 to current school year
Office Manager
Arthritis Clinic of No. VA.
03.2011 - 05.2020
- Handled sensitive information with discretion, maintaining confidentiality of patient's health records.
- Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory of high cost drugs by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
St. Charles High School
St. Charles, MOSkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Adobe
Timeline
Contractor
Virginia Virtual Academy
09.2020 - Current
Office Manager
Arthritis Clinic of No. VA.
03.2011 - 05.2020
High School Diploma -
St. Charles High School
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