Trena Ward

• Assisted in patient intake, ensuring accurate collection of medical history and vital signs
• Supported physicians during examinations, facilitating a streamlined workflow and improved patient care
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

• Collected and processed blood, and other bodily fluid specimens complying with 100% of OSHA regulations and lab protocols
• Performed research tasks, such as data collection, drug administration, and quality assurance
• Led the coordination and execution of Phase 3 clinical trials for investigational drugs and surveillance, ensuring adherence to protocol and regulatory compliance

• Preoperative Front Desk Supervisor - Greeted and screened patients, answered phones, addressed concerns, coordinated with interdisciplinary teams and providers under direction of RN, patient registration

• Proficient in MHS Genesis (electronic health system)

• Supply Representative (ordered supplies for department, DMLSS program, inventory, budget)

• Secretary to Director of Surgical Services (scheduling, tracking directorate level requests)

• Tactical Combat Casualty Care Course Oct 2021

• Pacific Partnership mission USNS Mercy (deployment) 05/2022-09/2022)- Guam, Vietnam, Palau, Philippines, Solomon Islands; Worked Medical Surgical Ward providing care to perioperative patients

• Work Center Supervisor – Oversaw and evaluated the daily duties of 2 certified nurse assistants and 4 corpsmen under direction of 3 internists, and 2 registered nurses

• Scheduling, booking, checking results, ordering labs, placing referrals, insurance verification

• Scribe in Joint Commission inspection 2018

• Training Representative (maintain/ track staff training records for department)

• MWR Representative (planning, organizing both on and off-site functions for department, booking, renting, decorating) (baby showers, going aways, holiday parties)

• Tracked, recorded, contributed to HEDIS measures – process improvement

• Patient Relations Representative