Thai An Tsai
Gainesville
Summary
Passionate about animals and dedicated to improving customer service skills. Enjoys learning about products for all animals and helping educate customers to make informed choices for their pets
Overview
15
15
years of professional experience
2026
2026
years of post-secondary education
Work History
Canine coach
Dogtopia
Gainesville
10.2025 - Current
- Ensured safe and effective play environments for all dogs in care.
- Monitored health and wellness of dogs, reporting any concerns promptly.
- Performed daily facility sanitation duties, including sweeping, mopping and vacuuming playrooms to ensure a safe and hygienic environment for dogs
Assistance Manager
Mt. Kim Black Dragon Martial Arts
Gainesville
04.2023 - Current
- Developed comprehensive materials lists and project plans for martial arts camps, ensuring smooth execution and resource optimization
- Facilitated youth development programs focusing on physical fitness and mental discipline, fostering
- Facilitated communication between staff, students, and parents regarding schedules and policies.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Volunteer
Multiple
07.2010 - Current
- Assisted in sorting, folding, and inventorying donated clothing items to streamline the distribution process
- Helped distribute resources to individuals in need, ensuring efficient and compassionate service
- Assisted in organizing and setting up events
- Developed outreach materials to promote volunteer opportunities within the community.
- Provided support during fundraising activities, enhancing community involvement efforts.
Parliamentarian, Secretary
Future Business Leaders of America
08.2016 - 10.2019
- Recorded and maintained accurate meeting minutes, agendas and attendance records
- Managed club correspondence, including emails, announcement and reminders for members and advisors
- Collaborated with officers and members to implement initiatives that promoted leadership and business skills
- Collaborated with Key club to hosted socks drive for children's hospital
- Awards for FBLA: 2nd place in Intro to Event Planner, 3rd place in Hospitality and Event Management, 3rd place in Sale Presentation
Education
Associate of Science - Construction Management
Northern Virginia Community College
Annandale, VA 08.2025 - 12.2025
Gainesville High School
Gainesville, VASkills
- Project management
- Customer service
- Inventory management
- Event planning
- Student monitoring
- Agenda planning
- Team Training
- Customer assistance
- Store cleanliness maintenance
- Product support
Additional Information
Studied about sex and human trafficking to spread awareness for students, staff, and possible victims., Research and study about philanthropic and social support in Covid-19: 'How does social support help to overcome Covid and how it affects human behavior?', Created a future project to support children with cancer, providing basic needs and improving their quality of life.
Timeline
Canine coach
Dogtopia
10.2025 - Current
Associate of Science - Construction Management
Northern Virginia Community College
08.2025 - 12.2025
Assistance Manager
Mt. Kim Black Dragon Martial Arts
04.2023 - Current
Parliamentarian, Secretary
Future Business Leaders of America
08.2016 - 10.2019
Volunteer
Multiple
07.2010 - Current
Gainesville High School