Yusser Kalifa
Midlothian
Summary
A Summa cum laude graduate of Virginia Commonwealth University with a Bachelor of Science in Health Services Management, my academic and professional pursuits have been geared towards meaningful contributions in healthcare. Through my internship at Accessia Health, I have gained valuable insights into NCQA (National Committee for Quality Assurance) standards for Health Equity Accreditation, honoring my skills in data analysis and patient resources development for those with rare and chronic conditions. Looking ahead , I am excitedly preparing to apply to a Physician Assistant program next year. To meet the application requirements, I am actively seeking a position that will provide me with the necessary hours of clinical experience. I am eager to secure a role that not only fulfills this prerequisite but also allows me to offer the best assistance to patients, furthering my goal to make a positive impact on People's lives in the medical field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Midlothian
11.2023 - Current
- Medication Preparation & Dispensing: Accurately filled and dispensed prescriptions, ensuring proper dosage, labeling, and packaging.
- Compounding: Assisted in preparing custom medications, including creams, ointments, and liquids, in compliance with physician orders.
- Customer Service: Provided exceptional service by assisting patients with medication inquiries, refill requests, and basic counseling under the pharmacist’s supervision.
- Administrative Support: Maintained accurate records of prescriptions, processed insurance claims, and ensured all documentation met regulatory standards.
- Technology Utilization: Efficiently used pharmacy software and barcode scanning systems for prescription processing, inventory tracking, and medication verification.
Phone Repair Technician
Walk In Fix
Midlothian
12.2021 - 12.2023
- Replaced defective components such as batteries, screens, cameras, speakers.
- Assessed customer needs in order to provide appropriate solutions for phone repairs.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Installed, set up and repaired devices and system components.
Internship Student
Accessia Health
Midlothian
12.2022 - 12.2023
- Research NCQA standards for Health Equity Accreditation related to data collection and proper assessment of race, ethnicity, language, and gender identity.
- Developed a comprehensive list of patient resources related to rates and chronic conditions.
- Assisted with event planning, support, and execution of virtual and in-person engagements.
- Helped maintain applicant tracking systems and recruiting metrics.
Pharmacy Intern
CVS Pharmacy
Midlothian
01.2023 - 05.2023
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Maintained compliance with state and federal drug laws.
- Used pharmacy software to verify prescription and insurance information.
Education
Bachelor of Science - Health Services Managment
Virginia Common Wealth University
Richmond, VA12-2023
Associate of Science - Health Sciences
Bright Point Community College
Midlothian, VA05-2022
High School Diploma -
Midlothian High School
Midlothian, VA06-2020
Skills
- Trilingual
- Multitasking
- Technical skills
- Attention to Detail
- Teamwork
- Problem Solving
- Time management
- Empathy and compassion
Certification
Dental Radiation Safety, 02/01/21, NOVA Workforce Program
CPR National CPR Foundation
Pharmacy Technician CVS Health
Languages
- Arabic, Bilingual or Proficient (C2)
- English, Bilingual or Proficient (C2)
- Turkish, Advanced (C1)
Timeline
Pharmacy Technician
CVS Pharmacy
11.2023 - Current
Pharmacy Intern
CVS Pharmacy
01.2023 - 05.2023
Internship Student
Accessia Health
12.2022 - 12.2023
Phone Repair Technician
Walk In Fix
12.2021 - 12.2023
Bachelor of Science - Health Services Managment
Virginia Common Wealth University
Associate of Science - Health Sciences
Bright Point Community College
High School Diploma -
Midlothian High School
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